Our Step-by-Step Off Road Trailer Sales Process
The customer is interested in an Off Grid Trailer™
We offer financing through third-party lenders. Once the application has been processed, the customer should hear from the financing partner directly. If paying personally, instructions will be sent with the invoice on methods of payment. The customer is responsible at time of order agreement to ensure payment is arranged.
Customer orders their trailer via our Build Your Trailer tool online and selects the options they would like.
The Build Sheet is created internally by the Client Service Specialist at OGT™. Order Sheet is then Signed by OGT™ customer, including in/out of production date and delivery ESTIMATE and location; Includes complete contact information.
OGT™ updates order, invoicing, assigns VIN, and prepares tilting documentation (Bill Of Sale, NVIS, MCO). OGT™ completes preliminary delivery paperwork. The financier, if applicable, is notified of the order.
14 weeks before estimated completion date given, OGT™ sends the customer an invoice for a $1,000 non-refundable Confirmation Fee. It is due 12 weeks before the estimated completion date. 4 weeks before the estimated completion date, OGT™ sends customer final invoice for the remainder of the payment. Final payment must be received the 2 weeks before completion date. Once paid, title documents are completed and sent to the customer. Financing, if applicable, completes payments to OGT™ on completion.
Delivery of trailer is within 2 weeks of final completion. Customer will be notified by OGT™ when trailer is completed and ready to ship. Customer pickups require customers to bring a plate or travel permit for the trailer.
OGT™ will follow up with customers within six weeks of receiving the trailer.