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Frequently Asked Questions
We understand that a change like this may raise questions for our customers, owners, and the broader Off Grid community. Below, we’ve answered some of the most common questions about the suspension of operations, existing owner support, warranty services, future trailer availability, and what you can expect moving forward.
When does the suspension of operations take effect?
The suspension of manufacturing and sales operations is effective as of October 15, 2026.
How long will the suspension last?
We have not set a definitive timeline for the suspension. Off Grid Trailers return to sustainable operations is predicated on economic, geopolitical and trade environment returning to normal. We appreciate your patience during this period
Why did Off Grid Trailers decide to suspend operations?
This pause is necessary to protect the long-term future of the brand. Like many specialized manufacturers, we have faced a combination of falling consumer demand, economic uncertainty, high financing costs, rising supply-chain and manufacturing expenses, and severe disruption in North American trade policies making our current operations unsustainable.
Can I still place an order for a new trailer or parts?
No. During this suspension, Off Grid Trailers will not be accepting any new trailer orders.
You may join a ‘First off the line’ list for when production returns.
I am an existing owner. Where can I find warranty support and technical resources?
Our website will remain online and active. It will continue to host technical resources, manual downloads, and information designed to help existing owners maintain their trailers and stay on the trail. There will be a form submission for all warranty questions and claims which will be cleared weekly.
Who can I contact if I have further questions?
Off Grid Trailers is operating with limited resources during the suspension and are directing all clients to the vast resources on our website to find the answer to your questions. There will be online forms for those who are interested in new trailers and existing clients who require warranty or service support.
Join our Waitlist
Interested in an Off Grid Trailer, or just want to learn more about the lineup? Send us your question and we'll get back to you.
Please note: we're not accepting new trailer orders while operations are suspended, and we don't have a date for when that will change. Our team is working with limited staff, so replies may take longer than usual.
Thank you for your interest in Off Grid Trailers.

