Privacy Policy

www.offgridtrailers.com

Privacy Policy for Off Grid Trailers – U.S. Site

Effective Date: July 2025

Off Grid Trailers Limited Partnership ("Off Grid Trailers", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, www.offgridtrailers.com (the "Website"). By accessing or using our Website, you consent to the collection and use of your personal data as described in this Privacy Policy.

1. Owner and Data Controller

Off Grid Trailers Limited Partnership
Suite 100 - 7173 S. Revere Parkway
Centennial, Colorado 80112
Owner Contact Email: privacy@offgridtrailers.com

As the Data Controller, Off Grid Trailers is responsible for ensuring that your personal data is collected and processed in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), and other relevant state and federal laws in the United States.

2. Types of Data Collected

We collect the following types of personal data:

  • Contact Information: This includes your name, email address, phone number, and mailing address, which we collect when you interact with us, sign up for newsletters, inquire about products, or register on the Website.
  • Account Information: If you create an account with Off Grid Trailers, we collect your username, password, and other account-related information to facilitate your access to our services and manage your preferences.
  • Usage Data: We automatically collect certain information when you visit our Website, such as your IP address, browser type, device information, operating system, and other technical data related to your interaction with the Website. This helps us enhance your user experience, analyze trends, and improve our services.
  • SMS Consent: If you subscribe to receive SMS communications, we collect your phone number. This data will be used to send you marketing, service, and transactional SMS messages as per your consent.

Use of Cookies and Tracking Tools

We use cookies, web beacons, and other tracking technologies to improve the functionality and usability of our Website, to analyze trends, track user activities, and gather demographic information. You can manage your cookie preferences by adjusting your browser settings, but please note that some features of the Website may not work properly if cookies are disabled.

For more detailed information, please refer to our Cookie Policy.

3. Consent to Use of SMS Communications

Off Grid Trailers adheres to the Telephone Consumer Protection Act (TCPA) and other relevant state laws regarding SMS communications. We require your explicit consent to send SMS communications, whether for marketing, service updates, promotions, or transactional messages regarding your orders and interactions with Off Grid Trailers.

  • Opt-in Requirement: You will only receive SMS messages after you have explicitly opted in. We will clearly request your consent before sending marketing-related SMS messages, and we do not send unsolicited SMS communications.
  • Opt-out Option: You can opt-out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive from Off Grid Trailers, or by contacting us at privacy@offgridtrailers.com. After opting out, you will no longer receive promotional SMS messages, but you may still receive transactional messages related to your orders or inquiries.
  • Message & Data Rates: Message and data rates may apply based on your mobile carrier's plan. Off Grid Trailers does not assume responsibility for any charges incurred from your mobile carrier.

State-Specific Compliance Requirements:

  • California: California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal data collected, the sources from which personal data is collected, the purposes for which personal data is used, and the categories of third parties with whom data is shared. You may also request the deletion of your personal data under the CCPA. To learn more about your rights under the CCPA, please refer to the California Privacy Notice section of this Privacy Policy.
  • Other States (e.g., Nevada, Virginia, etc.): Certain states, such as Nevada, Virginia, and Colorado, have specific privacy laws that grant additional rights regarding the collection and sale of personal data. If you are a resident of one of these states, you may have additional rights regarding the opt-out of the sale of your personal data or the ability to access, correct, or delete your personal data. 

4. Data Processing and Sharing

Off Grid Trailers ensures that your personal data is processed securely and responsibly. Your data may be processed for the following purposes:

  • Processing for Service Delivery: We process your personal data to deliver products and services to you, including sending SMS messages if you have opted in.
  • Marketing: If you consent, we may send marketing communications via email, SMS, or other communication channels.
  • Legal Obligations: We may process your personal data to comply with legal obligations, such as tax requirements or court orders.

Third-Party Providers

To facilitate certain services, such as sending SMS messages, we may share your personal data with trusted third-party providers. These third parties help us deliver messages, provide customer support, and process payments. For example, we may use SMS providers like SalesMsg to send you SMS messages. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. These third parties are required to handle your personal data in compliance with applicable privacy laws, including security standards.

5. Security Measures

Off Grid Trailers takes appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. We have implemented industry-standard security technologies to safeguard your information, such as secure sockets layer (SSL) encryption and firewalls.

We limit access to your personal data to authorized personnel who need it for the purposes described in this policy.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including sending SMS messages (if applicable) and complying with legal obligations.

  • SMS Data Retention: If you opt-in to SMS communications, we will retain your phone number for as long as necessary to send you SMS messages unless you choose to opt-out. If you opt-out, we will promptly remove your phone number from our SMS distribution list.

7. User Rights

Under U.S. privacy laws, you have the right to:

  • Withdraw Consent: You can withdraw your consent to receive SMS communications at any time.
  • Access Your Data: You may request access to the personal data we hold about you.
  • Rectification: You may request that we correct any inaccurate or incomplete personal data.
  • Erasure: You can request the deletion of your personal data, subject to certain exceptions.
  • Restriction: You may request the restriction of processing your personal data under specific circumstances.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at privacy@offgridtrailers.com.

8. SMS Communications Opt-out

As mentioned earlier, you can opt-out of receiving SMS communications from Off Grid Trailers at any time by replying "STOP" to any SMS message you receive. Alternatively, you can email us at privacy@offgridtrailers.com to request removal from our SMS communication list.

9. Sharing Personal Data

Off Grid Trailers does not share your personal data with unauthorized third parties. However, we may disclose your personal data if required by law or if necessary for the performance of a legal obligation, such as in response to a court order or subpoena.

10. Cross-Border Data Transfers

If we transfer your personal data to countries outside of the United States, we will ensure that the data is protected in compliance with applicable privacy laws. If necessary, we will implement appropriate safeguards, such as data protection agreements, to ensure the security of your data.

11. How "Do Not Track" Requests Are Handled

Our Website does not currently support "Do Not Track" requests. However, third-party services may have their own mechanisms for handling "Do Not Track" requests. Please refer to the privacy policies of these third parties for more information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. If any changes to the policy affect the processing of your personal data, we will seek your consent where required.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights related to your personal data, please contact us at:

Off Grid Trailers Limited Partnership
Suite 100 - 7173 S. Revere Parkway
Centennial, Colorado 80112
Email: privacy@offgridtrailers.com

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